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We publish ~ 3 newsletters per year with safety tips, strategic information and news from team members.
Latest news
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Writing for the Web: The Basics That Do Most of the Work
Updated Aug. 26, 2026 – How to write to be read? Not in the way you write a book, anyway. Readability research going back to the 1990s keeps finding the same thing: people read measurably slower on a screen, and they compensate by not really reading at all. They scan. They sweep the first two…
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Am I allowed to put a photo I found on the web on my website?
I am often asked about the ethical rules to follow and copyright law regarding the use of photos or images found on the web. When it comes to copyright, there are two types. First, a photo you might take of the Mona Lisa at the Louvre Museum does not make you the owner or the…
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7 signs you need a new website
2026 update of an article originally written in 2015. Since then, mobile usage, search, security, accessibility and AI-powered discovery have changed what makes a good website. Does your organization need a new website? A website can still look acceptable at first glance and no longer meet your organization’s real needs. Today, a good website must…